Contact

Please include your order number and the email address used at checkout. For a damaged, incorrect or defective item, attach clear photographs of the product, packaging and shipping label.

We normally reply within 1–3 business days. Messages sent on weekends or public holidays are handled on the next business day.

Custom products normally require approximately 1–3 business days for production after payment and usable artwork are received.

Production time does not include international transit, customs inspection or delays caused by incomplete artwork, address verification or requested revisions.

Never send passwords or complete payment-card information by email. RETLPER will not ask you to provide those details by email.